Amended: February 18, 2025

Mailresponse, Inc. (“Mailresponse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (the “Services”). By visiting our website and/or using the Services, you agree to the practices described in this Privacy Policy.

The use of the Services is also subject to our Terms of Service, which are incorporated herein by reference.

Any personal information provided or collected is controlled by Mailresponse, Inc., incorporated under the laws of the State of Texas, with its principal place of business located at 1067 S. Hover St., E605, Longmont, CO 80501.

If you have questions about this policy, you may contact us at:

Email: support@mailresponse.io

Phone: (720) 452-6360

Mail: 1067 S. Hover St., E605, Longmont, CO 80501

Information We Collect

When you use our Services, we may collect the following types of information:

1. Information You Provide Directly

• Registration details: name, email, password, company name, billing information.
• Communications: support requests, survey responses, or other interactions.

2. Information Collected Automatically

• Site use data: IP address, browser type, operating system, referral URLs, pages viewed, and time/date of visits.
• Cookies and tracking technologies used to improve functionality and measure usage.

3. Information from Third Parties

• Integrations with third-party services (e.g., CRM, marketing platforms).
• Analytics partners who help us measure performance.

How We Use Your Information

We may use collected information to:

• Provide and operate the Services.
• Authenticate users and secure accounts.
• Process payments and manage subscriptions.
• Communicate with you about updates, billing, or support.
• Improve and customize our Services.
• Send marketing or promotional material (with opt-out options).
• Comply with legal obligations.

Sharing of Information

We do not sell your personal information. We may share your information only:

• With trusted service providers (e.g., payment processors, hosting providers).
• As required by law, regulation, or legal process.
• To protect rights, property, or safety.
• In connection with mergers, acquisitions, or sale of assets.

Any third parties are prohibited from using your information for marketing purposes and may only use it to perform contracted services.

Cookies and Tracking

Like most websites, we use cookies and similar technologies to:

• Remember user preferences.
• Analyze traffic and usage patterns.
• Improve performance of the Services.

You can control cookie settings in your browser. Disabling cookies may affect site functionality.

Security

We take commercially reasonable steps to safeguard your personal information, including encryption and access restrictions. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware that we have inadvertently collected personal data from a child, we will delete it promptly.

Your Rights

Depending on your location, you may have rights including:

• Access to your data.
• Correction or deletion of your data.
• Restriction or objection to processing.
• Opting out of marketing communications.

To exercise these rights, contact us at support@mailresponse.io.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a revised “Amended” date. Continued use of our Services after changes means you accept the updated policy.